Subprocessors

Third-party services that process data on behalf of Future AGI.

Overview

Future AGI engages a limited number of third-party sub-processors to deliver its services. Each sub-processor undergoes security and privacy due diligence before engagement, and all sub-processors are bound by Data Processing Agreements that impose obligations no less protective than those in our own DPA.

This page lists all current sub-processors, organized by deployment region and data access scope.

US Region Sub-Processors

The following sub-processors process customer data for organizations deployed in the US region:

Sub-ProcessorPurposeLocation
AWS (Amazon Web Services)Cloud infrastructure, compute, storageus-east-1 (Ohio)
ClickHouse CloudAnalytical database for traces and metricsUS
CloudflareWAF, DDoS protection, CDNGlobal
StripePayment processingUS

EU Region Sub-Processors

The following sub-processors process customer data for organizations deployed in the EU region:

Sub-ProcessorPurposeLocation
AWS (Amazon Web Services)Cloud infrastructure, compute, storageeu-west-1 (Frankfurt)
ClickHouse CloudAnalytical databaseEU
CloudflareWAF, DDoS protection, CDNGlobal
StripePayment processingEU

Platform-Wide Sub-Processors

The following sub-processors support platform operations and do not process customer trace data, evaluation data, or datasets:

Sub-ProcessorPurposeLocation
HubSpotCRM and marketing communicationsUS / EU
PostHogProduct analyticsUS / EU
SentryError monitoringUS
IntercomCustomer supportUS

Change Notification

Future AGI provides 30-day advance written notice before engaging a new sub-processor or replacing an existing one. Notifications include the name, purpose, and location of the new sub-processor.

Customers with an executed DPA have the right to object to a new sub-processor within the notice period. If the objection cannot be resolved, you may terminate the affected services without penalty.

Subscribe to Updates

To receive sub-processor change notifications by email, contact privacy@futureagi.com with the subject line “Sub-Processor Updates” and your organization name.

Questions?

Reach out to our security team.

security@futureagi.com

Request documents

SOC 2 report, DPA, pen test summary.

Request documents →