Managing Personal Data

Overview

Future AGI provides built-in tools for managing personal data throughout its lifecycle. Whether you need to prevent personal data from being stored, delete existing records, or control how long data is retained, the platform gives you direct control.

Data Masking

Prevent personally identifiable information (PII) from being persisted in traces, spans, and evaluation results by applying redaction before data reaches storage.

SDK-Level Redaction

Use the Future AGI SDK to mask sensitive fields at the point of instrumentation. This ensures PII is redacted before it leaves your application:

• Define custom masking rules for specific attributes, input fields, or output content
• Apply regex-based or field-name-based redaction patterns
• Masking occurs client-side, so raw PII never reaches Future AGI infrastructure

Command Center Guardrails

For centralized control, configure PII detection guardrails in the Future AGI Command Center:

• 15 built-in PII detectors covering common data types including email addresses, phone numbers, Social Security numbers, credit card numbers, IP addresses, dates of birth, passport numbers, and more
• Enable detectors per project or globally across your organization
• Matched PII is replaced with a redaction token before storage
• Detection and redaction events are logged for audit purposes

Data Deletion

Delete personal data from Future AGI on request or through self-service tools.

Deletion Methods

• Dashboard — Navigate to the project settings to initiate deletion by user ID, session ID, or trace ID
• API — Use the DELETE endpoint with a userId parameter to remove all traces, spans, and evaluation results associated with a specific user
• Privacy request — Submit a deletion request to privacy@futureagi.com for bulk or complex deletions

Processing Timeline

All deletion requests are processed within 30 calendar days. Deleted data is purged from primary storage and backups within the retention window. A confirmation is provided once deletion is complete.

Data Retention

Configure how long Future AGI retains your data based on your plan and compliance requirements.

Retention Periods by Plan

Plan	Default Retention Period
Free	30 days
Boost	90 days
Scale	1 year
Enterprise	Custom (configurable)

Data is automatically purged after the configured retention window expires. Purging applies to trace data, evaluation results, guardrail decisions, and session analytics. Account-level configuration data (project settings, evaluation definitions, team members) is retained for the duration of the account.

Enterprise customers can set custom retention periods per project, allowing different retention policies for development, staging, and production environments.

Data Export

You can export all of your data from Future AGI at any time via the API. Exports include:

• Trace and span data in structured JSON format
• Evaluation results and scores
• Dataset contents
• Guardrail decision logs

There are no restrictions on export frequency or volume. Your data is always accessible and portable.